| Issue ID | 1397029 |
| Internal NHTSA # | 11012515 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E550 |
| Model Year | 2011 |
| File date | 03/08/16 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2011 mercedes-benz e550. When the driver returned to her parked vehicle, the rear of the vehicle was crashed. The vehicle was taken to a collision center and the cosmetic repairs were performed. Afterwards, the contact began to experience a leak above the rearview mirror. The failure was persistent. The vehicle was taken to a local dealer (tafel motor company 4156 shelbyville road, louisville, ky 40207), but the cause of the failure was not determined. The vehicle was not repaired. The vehicle was inspected by a sun roof technician who diagnosed that the windshield was detached. The manufacturer was notified of the failure and advised the contact to take the vehicle to the local dealer. The manufacturer also stated that there was a recall for a different model vehicle. The failure mileage was approximately 83,000. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | REGO PARK, NY |
| VIN pattern | WDDKJ7CB0BFXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |